GDPR
Data Correction
If your account information is inaccurate, update or correct it using the link below.
Data Portability
You can use the links below to download all the data we store and use to provide a better shopping experience in our store.
Access to Personal Data
You can use the link below to request a report containing all the personal information we hold about you. We will respond within 30 days.
Right to be Forgotten
Use this option if you want to remove your personal and other data from our store. Please note that this process will delete your account, so you will no longer be able to access or use it.
Right to Restrict Processing
You may request the restriction or temporary cessation of the processing of your personal data under certain circumstances. Please contact us at support@mymense.de for assistance.
Right to Object
You have the right to object to certain types of data processing, including direct marketing or processing based on legitimate interests. Contact us at support@mymense.de to submit your objection.
Contact Information
If you have any questions regarding your personal data or data privacy rights, please contact our Data Protection Officer (DPO) at:
Email: support@mymense.de
Address: Prager Straße 109, 4/13, 1210 Vienna, Austria
Right to Lodge a Complaint
If you believe we have not addressed your concerns, you have the right to lodge a complaint with your national data protection authority.
Our goal is to resolve your concerns quickly and easily. That's why we've developed short forms that allow you to handle exchanges, returns, or complaints yourself in less than 5 minutes – completely without contacting support.
